ABO Enquiry
Give customers a simple way to explain what they need. Collect useful details from the start, send a professional confirmation and receive an enquiry you can act on.
Questions, branding and workflow tailored to your business. Setup and ongoing costs confirmed in your quote.
Try the customer experience
Choose a service below, then follow the enquiry through its confirmation and business view. Your own version would use your branding and questions.
This shortened example shows how a customer can provide useful job information before you get back to them.
We use the fictional customer Jamie Taylor. Please keep this example free of personal details.
ILLUSTRATIVE CUSTOMER EMAIL
We have received your enquiry about Gutter repairs. We will review the information and contact you to discuss the next step.
This confirms receipt of your enquiry. A visit or booking has not yet been arranged.
In your system, the confirmation carries your business identity and agreed wording. Customers receive reassurance without you writing the same acknowledgement each time.
ILLUSTRATIVE DASHBOARD RECORD
In the live system, the enquiry arrives by email and is available in your dashboard. You can review the details before responding, with the next actions tailored to your workflow.
Demonstration only. Nothing is submitted or sent. Your selections stay on this page and reset when it reloads.
Built around your enquiries
A useful enquiry gives you enough information to decide what happens next. We shape the questions around your services and the conversations you regularly have with customers.
Collect the details you usually need before you can give a useful response.
A trade might need the job type, location and preferred timing. An instructor might need lesson type, experience and availability.
We agree which details are essential, which are optional and where customers need space to explain something else.
Carry a consistent, professional appearance from the website to the customer’s confirmation.
Your logo, colours, business details and customer messages are considered as part of the agreed setup.
The confirmation explains what happens next in wording that fits how your business responds.
Bring enquiries into an organised process that supports the decisions you need to make.
You review the information and decide whether to call, ask for more details or discuss the work.
Specialist actions, quoting tools and connections to other ABO systems are discussed and scoped within your quote.
The aim is useful information, not a longer form. We balance what you need to know with a straightforward experience for your customer.
Planning your enquiry system
A basic form usually collects a name, contact details and a message. ABO Enquiry can guide customers through questions chosen around your services and workflow.
The agreed setup can also bring together branded confirmations, email notifications and dashboard records so the enquiry has a useful place to go.
Yes. The enquiry system can sit alongside your existing contact options. Customers can still use the routes you choose to offer on your website.
It gives people another convenient way to provide details, including when you are busy and cannot answer a call.
We can review your website, hosting and available access to establish a suitable way to connect the system.
The integration work is confirmed before quoting. A full website rebuild is not assumed.
An automatic confirmation can acknowledge receipt and explain the next step, using your branding and agreed wording.
That acknowledgement does not need to promise availability, accept a job or provide a price. You decide how the business responds after reviewing the enquiry.
In the demonstrated setup, your business receives an email notification and the enquiry is available in your dashboard.
We agree the information collected, who needs access and the arrangements for storage and retention during setup.
Your quote reflects the questions, workflow, branding and integration required for your business.
Setup costs and any ongoing hosting, care and support charges are explained before work begins. Additional tools or specialist functions are scoped separately.
Tell me how enquiries reach you now and which details you regularly chase. We can work out a simpler process together.
Direct contact with Marc. Setup and ongoing costs agreed upfront.